In this episode of Small Business Survival Conversations, co-hosts Anna Steinfest and Michael Troyer explore the crucial elements of effective communication for small business owners. Understanding and mastering the use of body language, tone of voice, and word selection can significantly impact your ability to build trust, convey important messages, and engage your team and customers.
Key Topics Covered:
Anna and Michael provide practical advice on how to match your communication approach to the importance of your message. They discuss when to use in-person communication for maximum impact, how to effectively use visual and verbal communication in online settings, and the appropriate times to rely on written communication.
Tune in to gain valuable insights and techniques that will help you improve your communication skills and drive success in your small business.
In this episode of Small Business Survival Conversations, co-hosts Anna Steinfest and Michael Troyer explore the crucial elements of effective communication for small business owners. Understanding and mastering the use of body language, tone of voice, and word selection can significantly impact your ability to build trust, convey important messages, and engage your team and customers.
Key Topics Covered:
Anna and Michael provide practical advice on how to match your communication approach to the importance of your message. They discuss when to use in-person communication for maximum impact, how to effectively use visual and verbal communication in online settings, and the appropriate times to rely on written communication.
Tune in to gain valuable insights and techniques that will help you improve your communication skills and drive success in your small business.