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Small Business Survival Conversations
It is hard to run your business and keep up with new trends and resources to help you build a profitable company. Each Tuesday, join Anna Steinfest and Dr. Michael Troyer will share with you business tools, insights, and ideas. If you are a business owner or thinking about starting a new company or just want to hear some business advice this podcast is for you.
Small Business Survival Conversations
S3E59: The Coffee Shop That Forgot My Name: Why Attention Builds Loyalty
In this week’s Monday Morning Motivation, host Anna Steinfest explores how small business owners can turn everyday attention into unstoppable customer loyalty.
Using the story of a once-beloved coffee shop that lost its personal touch, Anna reveals why people don’t leave businesses — they leave indifference. Learn three practical, proven strategies to deepen relationships, strengthen trust, and build a loyal customer base that lasts far beyond transactions.
#MondayMotivation #SmallBusiness #CustomerLoyalty #Entrepreneurship #BusinessGrowth #CustomerExperience #Retention #BrandTrust #SmallBusinessSurvival #CustomerService #AnnaSteinfest
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